BigChange has announced that Martin Port, founder and CEO, will assume a new role as president.
Richard Warley, who joined the business as president in early 2021, will become the new CEO, to take the company into the next phase of its development. The company, which has achieved nine years of steady growth, is preparing to rapidly expand into multiple international markets and is building the next generation of its technology platform.
BigChange Field Service Management Technology is a workflow tool for companies employing field service technicians and operators. The tools provide job scheduling, customer billing and payment automation, mobile workforce management, and customer engagement.
The company’s platform serves 1,600 small and medium-sized business customers in 20 industries, from plant rental to food service.
Clients include Sunbelt Rentals, Silentnight, Recycling Lives, HSS, and EDF.
Mr. Port said he was proud to have created a business that is on its way to becoming a unicorn; a privately owned start-up company valued at more than $ 1 billion.
“Businesses grow stronger when they run with BigChange,” he added.
Port, who founded the company in 2013, added: “I couldn’t be more sure that Richard is the ideal person to take on the day-to-day running of the business.
“He is passionate about BigChange, has taken the time to get to know our people and our culture, and has extraordinary experience in managing multi-billion pound companies.
“We are hopeful that together we can help BigChange reach this milestone, unicorn status, in just a few years. We currently employ more than 200 people around the world and we hope to bring that number to 500 people.
“This is a really exciting time for both me and BigChange. I feel like I’ve had a promotion and I enjoy the prospect of a new challenge.
“My ambitions for BigChange have only intensified in the last few years and I know that, with Richard by my side, we have the best opportunity to execute on our plan to become the leading mobile workforce management platform in all markets we serve. that we are heading all over the world. “
Mr. Warley has over 30 years of experience in investment banking, private equity, and operational leadership roles at technology companies in Europe, Japan, and North America.
Mr. Warley said: “Martin has created a truly special company that combines great technology with a great heart and an absolute focus on making the world a better place for its customers and the people who work here.
“I am excited about the scale of the opportunity that exists for BigChange, both in terms of the size of the addressable market and the breadth of technology solutions we can offer to our customers.”
Mr. Warley added: “Martin is a business evangelist and a great strategic thinker.
“My role is to take this business to the next level and ensure that we retain all the brilliance of the BigChange culture as we evolve into a much larger entity.
“I will continue to develop the functionality and relevance of JobWatch to the market, all while maintaining our focus on customer success and excellent service.”
In February, BigChange revealed that US-based Great Hill Partners, the private equity firm behind Wayfair, ZoomInfo and Reward Gateway, had invested significant capital in the business to support growth and innovation.
Great Hill Partners is a Boston-based private equity firm targeting investments of $ 25 million to $ 500 million in high-growth companies in the consumer, digital infrastructure, financial technology, healthcare, and software sectors.
Following the deal, BigChange’s management team retained a significant minority stake in the company, which is now valued at £ 100 million.
Speaking in February, Drew Loucks, Partner at Great Hill Partners, said: “Unlike niche players who target specific smaller and subvertical clients, Martin and his successful team have built a flexible all-in-one platform for service field professionals and operators.
He added: “BigChange’s technology sets itself apart not only in its ability to serve commercial and residential customers of almost any scale or vertical, but also in its award-winning product development and customer service capabilities.”
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Source: www.yorkshirepost.co.uk
This notice was published: 2021-07-29 02:41:00
