Amazon shipments were severely disrupted in parts of the United States, while some users struggled to access websites and apps like Netflix, Disney +, Tinder, Coinbase, and RobinHood.
Thousands of Amazon delivery drivers were unable to book or manage assignments because they were unable to access the Flex app, which is used for staff scheduling.
Amazon’s Ring security cameras, the Chime mobile banking app, and robot vacuum maker iRobot have also reported issues on their social media pages.
What caused it?
An Amazon-operated cloud center in Virginia suffered an outage due to “multiple network device failure.”
Amazon Web Services (AWS) said on Tuesday it was working to resolve the issue, but it’s unclear how long that will take.
The IT problem is affecting other companies because they rely on AWS, which is a market leader in what is called cloud computing.
This is a service in which customers pay for hosting and processing that takes place in a remote data center, rather than on their own servers.
What will be the impact?
Netflix, which operates almost all of its infrastructure on AWS, has lost up to 26% of its traffic.
RobinHood said some customers couldn’t transfer money or link their bank accounts.
It’s unclear how Amazon’s US retail operations will be affected, but if the situation isn’t resolved quickly, it could face long-term jamlogs.
The problem comes at a particularly busy time as thousands of Americans choose to do their Christmas shopping online.
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This notice was published: 2021-12-07 23:20:52