Alex, 38, was flying from Paris to London Gatwick with easyJet and paid £7 for the airline’s meal plan. After being drawn to the images on the menu, he decided to order a bottle of water and a roasted vegetable and hummus baguette, which cost £5.
Images of the snack showed a seeded baguette, filled with dozens of zucchini pieces and red peppers.
According to the ad, the vegetables were layered over hummus and spread all over the baguette.
However, the Londoner was furious that his sandwich had little to no toppings.
Alex captured a video showing him opening the baguette to a small group of vegetables, showing that seven cubes of vegetables have accumulated on one side of the seeded roll.
Alex shared the video on social media, with the caption: “Is this the worst airline food and advertising you have ever seen?
He then added: “I then sent the sandwich back and bought myself a new one. Is that better?
“A member of the crew then said to me, ‘You know, the food and the photo are not the same.
“We were given three minutes to eat before landing and we never got our water.”
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An easyJet spokesperson said: “We are aware of these images and will review this with our inflight retail supplier as it appears the item served does not meet the high standards we expect of our range of in-flight food and beverages for our customers.
“We will be reaching out to the customer to apologize for their experience and give them a gesture of goodwill.”
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Source: www.express.co.uk
This notice was published: 2022-05-21 18:33:38
