Now it has emerged that DSA bosses only found out about the airline’s plans after Free Press leaked details of the story this afternoon.
And they said they were now suing Wizz over details of the announcement which the airline said was due to a dispute with the airport.
A spokesperson for Doncaster Sheffield Airport said: ‘Unfortunately it appears that Wizz Air has made the decision to cancel a large number of flights at Doncaster Sheffield Airport from June 10, 2022.
“Unfortunately, DSA only became aware of this decision through a statement to the media this afternoon. We are seeking clarification from the airline on its decision and its impact on passengers.
“We understand that passengers whose bookings are affected by this can be contacted by Wizz Air via email today with advice on all their options, which include: rebooking, full refund or 120% of the original fare. in air credit.
In a brief statement, Wizz said: “This decision is unfortunately the result of Doncaster Sheffield Airport indicating that it is unable to secure the terms of its commercial agreement with Wizz Air.”
Passengers reacted furiously to the news, which left many facing a disrupted vacation.
Bianca Richardson said: “I have just received two emails from them, I had booked flights to Faro in July and Malaga in August, both have been cancelled.
“Earlier this year they canceled our flight to Krakow, I’m just giving up with that company, I’ll have to try and find flights with a different company on the same dates so our holiday doesn’t get completely ruined. What a joke from company, never again.
Cathie Mitchell wrote: “Just got an email, our flight was canceled to Malaga in September,” while Shona Ross added: “Just got my email, flight to Larnaca canceled in September. Re-booked to go from Luton but cost more!
Ray Officer added: ‘Cancelled my flight to Cyprus in September and my flight back in October.
Martyn Didcott added: “I just received 3 emails from Wizz Air. All my flights to and from Mallorca in July were canceled for no reason. Repugnant.”
A series of holiday hotspots are among the affected destinations, with flights to Malaga, Alicante, Tenerife and Lanzarote among those cut.
In a statement, Wizz Air said: “It is with deep regret that we have had to make the difficult but responsible decision to cancel a large number of Wizz Air flights to/from Doncaster Sheffield Airport at from June 10, 2022.
“Passengers whose bookings are affected by this will be contacted by email with advice on all their options, which include: rebooking, full refund or 120% of the original fare in airline credit.
“This decision is unfortunately the result of Doncaster Sheffield Airport indicating that it is unable to secure the terms of its commercial agreement with Wizz Air.
“Our priority is to minimize overall disruption to our UK customers and protect the jobs of our crew.
“As such, pilots and cabin crew based at Doncaster Sheffield Airport were made aware of this news today and have been offered the option of flying from another base in the UK.
“Given the current difficult operating environment in the travel industry, particularly with staff shortages within air traffic control and at airports, this decision also stabilizes our operations at other UK bases to help to minimize disruptions and delays as much as possible.
“Despite unprecedented difficulties in the travel industry over the past two years, Wizz Air remains committed to long-term growth in the UK, creating hundreds of direct jobs while boosting the tourism and travel industries. We sincerely apologize to our customers in Yorkshire, Nottinghamshire and Lincolnshire for the inconvenience caused.”
Affected flights will include flights to Lanzarote, Malaga, Alicante, Fuerteventura, Larnaca, Palma de Mallorca, Tenerife, Dalaman, Faro, Kosice, Gran Canaria, Riga and Lublin, although some of these will be winter flights only .
Flights not affected include flights from Cluj, Gdansk, Krakow, Katowice, Otopeni, Poznan, Vilnius, Warsaw and Wroclaw to Doncaster Sheffield Airport.
We have contacted Wizz Air for further details on the airline’s future at Doncaster.
More about this article: Read More
Source: www.thestar.co.uk
This notice was published: 2022-06-03 18:01:31
