Facebook and Google take no action against fraudulent ads, even after they’ve been reported, research shows.
About 34% of people who reported an ad to Google after being victimized said the ad was not taken down, and 26% of Facebook users said the same.
The figures come from the Which? Consumer group.
Both companies promise to remove scam ads, but which one? said the reactive approach was not working and the government should include online scams in its online safety bill.
The study found that 27% of those who were scammed through an ad on a search engine or social media site did so on Facebook.
Some 19% said it happened on Google.
But overall, almost half of victims said they did not report the fraudulent ad to the platform – 31% said they did not report it because they doubted anything. made.
Which? Adam French, consumer rights expert, said: “Our latest research has revealed significant flaws in the reactive approach taken by tech giants, including Google and Facebook, in response to reporting fraudulent content, leaving victims worryingly exposed to scams.
Many users said they did not report fraudulent ads because they did not believe that nothing would be done
“Which?” Launched a free scam alert service to help consumers learn about the latest tactics used by scammers, but there’s no doubt that tech giants, regulators and the government need to do more to prevent scams from thriving.
“Online platforms should be legally required to identify, remove and prevent bogus and fraudulent content on their sites. The case for including scams in the online security bill is overwhelming and the government must act now. “
A Facebook spokesperson said: “Fraudulent activity is not allowed on Facebook and we have taken action on a number of pages …
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Source: news.sky.com
This notice was published: 2021-04-26 04:02:00
