Royal Mail profits from boom in online shopping Business

Parcels now represent 72% of revenue. Its parcels business in Europe and the United States, GLS, also received a boost from the global pandemic, with revenue rising 27.8% and more than half of its direct-to-consumer deliveries, compared to two-thirds from business-to-business customers.

The bosses added that despite the increase in profits and income during the pandemic, they incurred significant additional costs due to Covid-19.

The company added that it did not expect the speed of parcel volumes to increase to the same level once the pandemic is over, but said it must be prepared to capitalize on the shift to more shopping. online.

He said: “Commercially, we need to adapt faster to the needs of customers and consumers, and finally make the long-promised changes on operational transformation and costs … Without these changes, we cannot be. competitive in the future. “

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This notice was published: 2021-05-20 07:58:24