Deliveroo, Uber Eats, Just Eat – how much more expensive than ordering direct from a restaurant? | Economic news

According to research, ordering takeout through a food delivery app can cost up to 44% more than dealing directly with a restaurant.

The consumer organization Which one? said he looked at the price of ordering meals for two to four people at five restaurants and cafes.

He compared the prices offered by restaurants directly with those charged by Deliveroo, Uber Eats and Just Eat – apps that have become more popular over the COVID pandemic, with people being asked to leave their homes only for essential reasons during periods of lockdown.

Six in 10 people used take-out apps before the pandemic, up from seven in 10 now. found in a survey.

But according to his research, customers “frequently have problems with orders” involving “late arrival, cold food and missing items.”

And on average, ordering through an app was 23% more expensive, which one? find.

Buying a meal on Deliveroo was the most expensive overall, costing an average of 31% more per order than going direct.

Uber Eats was 25% more expensive, while for Just Eat it was considerably less, at 7%.

The most expensive order was “£ 43.94 to take away Deliveroo to a burrito and taco restaurant, which cost 44% (£ 12.29) more than an order direct to the restaurant”, which? Mentioned.

The group added: “Even before adding delivery and service charges, the cost of food was 26% (£ 8.30) more.”

One of the restaurants studied was not on the Just Eat app, while another “applied a £ 7.30 discount”, Which? mentionned.

The consumer organization said the prices for the apps are “usually set by restaurants,” which may increase them to cover the service charges they pay to companies that operate the apps.

The commission would be between …