The Jet2 flight to Antalya, Turkey, left Manchester Airport around 9.15am on Monday morning. It was due to arrive nearly four-and-a-half hours later, before an in-flight incident forced the plane to land in Vienna nearly two-and-a-half hours into the trip at around 11:40 a.m.
After a break of more than an hour, the flight leaves for Antalya at 1 p.m., before arriving shortly after 3 p.m.
Jet2 texted passengers on board the flight just before midday, apologizing for the incident.
The message read: “Hello, we are sorry that due to the disruptive behavior of another passenger, your flight has been diverted to Vienna.
“We are working on a situation to get you on your way as soon as possible.”
A passenger on the plane told The Su that a female passenger became disruptive “about an hour and 20 minutes” into the flight.
She told the outlet: ‘There was a lot of noise. Then she came to the front of the plane.
“She was really mad at the Jet2 staff and didn’t want to calm down. Her voice was getting louder and more aggressive – she was screaming in people’s faces.
“People were saying she was taking off at the airport before she even got on the plane. Then some people said it was because of the babies crying on the flight.
“A customer said something and she slapped her. Then a man got up to try and calm the situation down before taking her to the back of the plane.
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After the incident, a Jet2 spokesperson confirmed to the outlet that the flight was delayed due to a ‘disruptive passenger’
They said: ‘We can confirm that flight LS895 from Manchester to Antalya was diverted to Vienna earlier today so that a disruptive passenger could be offloaded.
“As a family-friendly airline, we take a zero-tolerance approach to disruptive behavior.”
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This notice was published: 2022-03-21 23:12:23