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Should the state consumer protection commercial services – digital

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Should the state leave consumer protection to commercial services?

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Legal techs offer legal services that they have automated with technology.

(Photo: dpa-tmn)

If you have trouble with the airline or pay too much rent, legal tech companies offer quick help – for a commission. For SZ author Mirjam Hauck, however, the rule of law does not make a good impression when it delegates consumer protection to private arbitration boards.

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