Hermès text scam warning circulating in UK Brighton News

A Hermès text scam is currently circulating in the UK.

The fraudulent SMS claiming to be from the delivery company reads: “HERMES: We attempted to deliver your package on 04/12/21.

“Pay a reshipping fee of £ 1.57 on to prevent your package from being returned to the sender.”

The link then takes you to a scam website.

#confirm #which @deandunham I was expecting a package today, I clicked on it, I almost cracked !! DO NOT CLICK ON THE LINK AND DO NOT GIVE DETAILS !! I was asking a small fee for the “ re-delivery ” #Hermes #Royal courier @NFIB @Hermesparcels @Courrier Royal @RoyalMailHelp @Hermes

– Justin (@ J4Y_DEE) April 13, 2021

Trade standards officers across the country are warning people not to click on the link.

Instead: “Forward fraudulent text messages, including phone number or company name, to 7726.

“It won’t cost you anything and it means your telephone company can investigate the sender.”

Scams are estimated to cost the UK economy between £ 5 billion and £ 10 billion a year, with around 53% of people over 65 being targeted by scams.

What Hermès said:

Did you receive such a fraudulent email or did it land on one of these prank sites?

Here is Hermès’ advice:

  • Never reply to suspicious emails from senders you don’t know
  • Never open attachments and never follow links to questionable emails
  • Ignore malicious payment requests that appear in emails or on websites
  • Never install software or program updates from unknown websites
  • Send us the details of these events

Hermes will never ask you (for example by e-mail or telephone or SMS), to enter or transmit sensitive customer information via the Internet.

Payment for our services will be made on site and in cash.

If you receive a payment request by email, please ignore it.


In this case, it is a phishing attempt.

Other phishing emails ask the user to change their password or threaten to block accounts.

In these cases, do not enter any data.

You can report any attempted theft of your money or your personal data to Action Fraud by calling 0300 123 3040.

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This notice was published: 2021-04-14 04:00:00