EasyJet has apologized for canceling 200 flights over IT issues, urging travelers to do one thing before heading to the airport.
The main airline has advised people to check their reservations before heading to the airport, according to Reuters.
Flights that were to leave between noon and 2 p.m. GMT on the low-cost airline would have been impacted.
“Our team of IT specialists are working to restore systems as soon as possible,” easyJet said.
We apologize to all customers whose flights have been affected by computer system issues. You can check your flight status here >>> https://t.co/z1q01rpz7Z
— easyJet (@easyJet) May 26, 2022
The company had previously said in a statement that “flights due to depart between 1pm and 3pm UK time may be impacted”.
He also advised customers to use his flight tracker to check the status of their booking before heading to the airport.
The airline has apologized to all customers whose flights were affected by the computer system issues.
EasyJet customers have taken to social media to express their frustration over canceled flights from various locations, both in the UK and Europe.
One disgruntled customer wrote on Twitter: “Unfortunately it’s been a few years now since I’ve been on an @easyJet flight which has taken off on time so I don’t know how this computer issue has made a big difference. It’s time to fix the problem or risk losing my custom.”
A second added: “My next EasyJet flight will be my last! Unreliable, more accurately cheap and facing a very cumbersome process to process refunds! The promises made by EasyJet staff are not worth a fig.
A third asked the airline: “But is it solved??? Will it be the same mess tomorrow???”
With a fourth user writing, “Joke! One thing after another.
EasyJet said: “We advise customers who are due to travel with us today to continue to check Flight Tracker to check the status of their flight before heading to the airport.
“We apologize for the inconvenience and would like to thank customers for their patience as we work to resolve this issue as soon as possible.”
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This notice was published: 2022-05-26 15:19:21